Feedback to JUNKBUSTERS

Through Web Documents · With our Web Form · By Email · Phone and Post · Authentication · For Reporters

We want to hear what you think

We welcome comments and questions from all our visitors. (We're sorry that we're not able to answer them all individually.)

The best way to contact us is through our feedback form

Please use our feedback form. It's less likely than email to be caught accidentally in a spam filter. We try to minimize messages by other methods, such as faxes, paper mail, telephone, multimedia CD-ROMs, stone tablets and so on.

If you have long documents or web pages that you want us to look at, please don't email them in an attachment. Tell us briefly about it using our feedback form, preferably URL are best published on the Web. And please don't send anything confidential.

If you can only use email

If for some reason you can only use email, choose the appropriate user name from the end of one of the following items, and email that user name@junkbusters.com. (Please don't try to email by clicking on the link in the previous sentence; it's ``bot bait'' intended for ``harvesting'' robots that scavenge the Web for addresses to spam.)

For journalists, reporters and conference organizers interested in booking a speaker: media
For specific individuals at the company: use the first name followed by the first letter of the last name, e.g. johnd for John Doe.

Phone, fax and physical mail

We don't really encourage phone calls or physical mail. They're harder to handle efficiently than online communications, and we don't like the junk solicitations that come with them.

More about our handy feedback form

You can get to our feedback form by clicking on any of the symbols at the beginning of each heading or through certain textual links throughout the site. The form allows you to send us comments without revealing your email address, though your IP address is of course disclosed.

The form includes a slot for telling us the URL of a document you have published or wish to draw our attention to, along with any information you wish to add about yourself and the background of your comment.

You can also use it without any URL, by leaving your message in a few lines of free-form text. This is handy for reporting a typographical error or making a brief comment.

After you submit the form we return a formatted HTML version of it to you, in case you want to publish on your web space. Once it's there, an easy way to request Altavista to index it is to click on the ``Comment ID'' field, which gives you a menu of options including that request.

Verify the authenticity of unsolicited communications from us

We don't plan to bug you

Be skeptical about any unsolicited communications you receive claiming to be from Junkbusters. Email headers are notoriously easy to fake (apparently president@whitehouse.gov has been a favorite in the ``From:'' field of fraudsters), so expect any email from us to be brief and to point you to the relevant page on our Web site. Be especially suspicious if you are asked for money or private information, both of which are contrary to our policy. If you get any such communications, please tell us through out feedback form. We're sorry to have to warn you of the possibility of such frauds; we hope it never happens to you.

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